ICT Assistant Intern at UNDP
Job Vacancy at UNDP 2022
Duties and Responsibilities
- The ICT assistant intern will be exposed to a full range of procedural activities in support of the ICT function to ensure effective communications with its customers and efficient provision of support to other ICT staff;
- Provide first-level support remotely or desk-to-desk, including receiving requests, processing and logging and escalate when required;
- Provide support in conferencing with ICT and audiovisual equipment as and when requested;
- Monitor physical operation of the infrastructure (LAN equipment, wireless equipment, video conferencing equipment), ISP links to ensure its continued network services;
- Effectively contribute to CO cost recovery through service provision to UN Agencies, UNDP projects etc;
Competencies
Required Skills and Experience
Education
1. Applicants to the UNDP internship Programme must at the time of application meet one of the following
requirements;
a) be enrolled in a graduate school Programme (second university degree or equivalent, or higher);
b) be enrolled in the final academic year of a first university degree Programme (minimum Bachelor’s level or
equivalent);
c) have graduated with a university degree (as defined in (a) and (b) above) in a relevant
discipline (computer science, telecommunications) and, if selected, must start the internship within one-year of
graduation;
2. Any IT related certificate is an asset, but not required;
Experience, Knowledge, and Skills
1. Knowledge of networking and trouble shooting;
2. Language: Fluency in English is required;
Conditions:
Interns are provided with a monthly allowance by the hosting organization and must provide proof of enrollment in health insurance plan. Costs incurred by an intern undertaking official travel at the request of UNDP in the discharge of functions related to the internship activities shall be paid by the Organization on the same basis as costs incurred by staff members, including payment of DSA, as applicable;
Stipends, insurance and interns’ expenses:
Interns may be given a stipend under conditions prescribed in the section on stipends, below;
Costs and arrangements for travel, visas, passports, accommodation and living expenses are the responsibility of;
(a) The nominating institution, related institution or government, which may provide the required financial assistance to its students;
(b) The intern;
Where an intern is not financially supported by any institution or programme, such as a university, government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to the internship, such as meals and transportation at the duty station, must be paid by the receiving office;
Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern;
UNDP accepts no responsibility for loss or damage to personal effects that may occur during the internship;
Costs incurred by interns, including undertaking official travel at the request of UNDP, in the discharge of the activities related to the internship are reimbursed by UNDP on the same basis as costs incurred by staff members or costs reimbursed to staff members, including payment of daily subsistence allowance, as applicable;
The deadline for submitting the application is 31 July 2022.