23 New Job Vacancies at NMB Bank Plc: Nafasi za kazi NMB Bank Plc

23 New Job Vacancies at NMB Bank Plc: January 2023 - Jobs in Tanzania 2023: New Job Vacancies at NMB Bank Plc 2023


23 New Job Vacancies at NMB Bank Plc: January 2023


NMB Bank Plc Jobs, 2023

Nafasi za kazi NMB Bank Plc | NMB Bank Plc Jobs vacancies, Ajira Mpya NMB Bank Plc


Batch Processing Administrator (1 Position(s))
Job Location :
 Head Office
Job Purpose:
Batch Processing Administrator is responsible for running the end of day process in the Core Banking System (CBS). The position requires an aptitude and energy to work in the night shift as End of day (EOD) for the Bank is run on a daily basis.
Support Branches to ensure they also end the day smoothly and all business units process the batch on time before the actual Head office EOD Run.

Main Responsibilities:
  • Handle incoming queries related to EOD from branches and head office and escalate to level 2 if there is a complex case.
  • Actively run EOD batch and ensure that it is completed within 2- 4 hours.
  • Immediately escalate any incident in EOD process to second level support team available on call.
  • Ensure that the core banking system users are allowed to login to the system by activating the login time level 30 minutes before branches or business open for a day.
  • Restrict access to the system to avoid users to login in disallowed time to avoid fraud.
  • Go the extra mile to resolve incidents related to EOD and all issues which need to be resolved by 3rd level support to be logged in my oracle Support portal.
  • Ensure the CBS Application is refreshed to improve the system performance before allowing all users to login.
  • Throughout the EOD process, they maintain detailed records of EOD incidents in a special knowledge base tool.
  • Support department - wide operations by creating, editing, and maintaining IT documents. This can include Frequently Asked Questions (FAQs) documents for users that detail common issues and how to resolve them without opening a service desk or My oracle support (MOS) ticket.
  • Submission of End of Day/End of Month /End of Year reports immediately after the process is completed.

Knowledge and Skills:
  • In-depth knowledge of the bank operations, procedures and systems
  • Ability to absorb and retain information quickly
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Exceptional customer service orientation
  • Ability to fast type and submission of EOD batches.
  • Excellent written and spoken communication skills
  • Substantial experience in IT support to customers
  • Problem Solving skills
  • Must be attentive to details.
  • Time Management skills and should be able to set priorities when handling multiple cases.
  • Team collaboration skills - routinely work with other IT personnel to resolve user issues.
  • Excellent technical and computer skills
Recommended:
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Qualifications and Experience:
  • Bachelor's degree or its equivalent in Computer Science or related disciplines from a recognized institution.
  • At least 2 years working experience in banking specifically in batch processing

Head; Financial Crime Compliance (1 Position(s))
Job Location :
 Head Office
Job Purpose:
Responsible for setting strategic direction on financial crime risk management framework for the bank, and in steering the development, implementation, and monitoring of progress against a set strategy to manage financial crime risks within appetite to avoid material financial and reputational damage and protect clients' money and assets.

Responsible for the development, implementation, and maintenance of an effective tactical and strategic financial crime compliance program necessary to support and protect the business against financial crime risks (i.e., money laundering, terrorist financing, bribery and corruption, fraud and sanctions) and related reputational risks.

As a designated Money Laundering Reporting Officer (MLRO), the Head of Financial Crime Compliance (FCC) is responsible for conducting investigations into suspected and known money laundering, terrorist financing and other similar irregularities in a professional and cost-effective manner and report suspicious transactions (STRs) to the Financial Intelligence Unit (FIU).

Main Responsibilities:

Strategy
  • Set and implement the FCC vision and strategy consistent with the department's vision and strategy in support of the bank's strategic direction and growth aspirations.
  • Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Unit for necessary FCC deliverables.
  • Promote the culture and practice of compliance with the bank's policies and standards (including conducting business within regulatory and policies' requirements and to high ethical standards) and embed the bank's Code of Conduct.
Business
  • Ensure key changes to FCC related laws, rules and regulations are timely communicated and cascaded to the respective businesses / functions.
  • Build and maintain an effective and constructive relationship with businesses and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality FCC related advice and guidance to enable the bank to meet its strategic objectives.
  • Provide advice, analysis (and challenge when appropriate) to the business, including product design, new business initiatives, remedial activities, and transactional advice.
  • Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends, and provide robust challenge to all relevant business and functions stakeholders where activities are outside of risk tolerance / appetite.
  • Keep track of and provide advice to relevant stakeholders on the interpretation and application of regulatory expectations, laws, best practices, and FCC policies.
  • Provide formal training on financial crime risk (anti-money laundering (AML), anti-bribery & corruption (ABC), fraud and sanctions) to all relevant employees.
  • Proactively monitor regulatory developments to manage the regulatory impact on the bank's business and its operations and flagging any potential hotspots and risks.
  • Act as a center of expertise, providing regulatory advice and recommendations on financial crime risk issues / matters.
Risk Management
  • Develop, keep up-to-date and recommend for approval by the relevant Management / Board Committee, appropriate policies, processes and manuals to address financial crime risks, aligning with the relevant regulatory requirements.
  • Provide governance and oversight on implementation of FCC policies, procedures and processes (AML surveillance, client screening, risk assessments, etc.) to manage FC risks.
  • Within the bank's Enterprise Risk Management Framework, establish and maintain appropriate risk-based compliance framework for identifying, assessing, managing, mitigating and reporting financial crime risks across the bank.
  • Identify and assess sources of financial crime risks and ensure that system and controls are appropriate to mitigate and manage risks within acceptable risk tolerance levels.
  • Understand the technical aspects of system relevant to CDD, Client Risk Assessments, Name and Transactions Screening, Transactions Monitoring and Case Management.
  • Drive and lead continuous discussions to support revisions / fine tuning of the AML and fraud transaction monitoring rules to ensure alignment with the evolving risk profile.
  • Establish and maintain watchlists used for customer and transactions screening and various other due diligence and investigative purposes.
  • Make recommendations (and /or implement) to relevant stakeholders on possible risk management responses to identified risks and /or findings of concerns from investigations.
  • Anticipate horizon risks in the area of financial crime that may have a significant impact on the bank and develop effective strategies to mitigate such horizon risks.
  • Conduct money laundering, terrorist financing and proliferation financing risk assessments and oversee the review and analysis of the client base to identify and manage risk clients.
  • Design and monitor programs designed to detect, investigate, and report potentially suspicious transactions, fraud, and other possible violations of laws, regulations, policies, and/or procedures. Keep an updated register of STRs and fraud cases.
  • Provide intelligence on specific clients, client types and emerging risk typologies to support calibration of the bank's risk methodologies.
  • Collect and collate intelligence information on the current trend and typologies of frauds and advise management on the risk mitigation plans.
Governance
  • Attend relevant leadership meetings and provide relevant reports to senior management and governance / risk committees.
  • Ensure tracking and remediation of financial crime risk related regulatory findings.
  • Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
  • Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations.
  • Track significant issues arising from FCC metrics, assurance activities, audit reviews and regulatory inspections, proving validation of issue closure where necessary.
  • Propose control improvements, enhancements and simplifications where appropriate.
  • Be accountable for identification and escalation of potential FC risks and issues to senior management through appropriate governance channels.
  • Collect, analyze and interpret data in reports to senior management and relevant governance / risk committees.
  • Analyze and interpret data to produce reports that help the bank identify and manage emerging areas of financial crime risk / vulnerability and thus drive the relevant remediation actions.
Regulatory Relationship
  • Ensure that all activity and transactions that are identified as potentially suspicious are investigated and reported to the Financial Intelligence Unit (FIU), where applicable.
  • Interact with law enforcement and other outside entities regarding loss recovery including court ordered restitution.
  • Liaison with national / international law enforcement agencies and financial industry representatives to proactively identify financial crime trends and organized criminal attacks for development and implementation of appropriate mitigation control measures.
  • Build trust through meeting regulatory commitments and having regular briefings / engagements with regulators.
  • Drive proactive engagement in regulatory reform, including ensuring identification and escalation of regulatory reform proposals, participation in internal regulatory reform forums and memberships of external industry forums.
People & Talent
  • Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is a norm.
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
  • Assess capability and skills of the team on an ongoing basis to ensure alignment of skill set to the risk management demand of the business.
  • Support the provision of ongoing training and development of people and ensure that holders of all critical functions are competent, suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
  • Provide leadership, management and coaching to direct reports to ensure are highly engaged and performing to their potential.
  • Ensure direct reports have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.
Projects / Change Management
  • Accountable for key FCC change programmes.
  • Maintain workplans specific to FCC projects / initiatives and communicate the same to stakeholders in a regular and timely fashion to inform and seek inputs.
  • Drive and stimulate an environment where forward planning, prioritization and deadline management lead to efficient work practices and streamlined functional activities and processes.

Knowledge and Skills:
  • Good understanding and appreciation of compliance risk management practices.
  • Good knowledge and understanding of applicable regulatory requirements and banking laws.
  • Good understanding of current and anticipated regulatory environment requirements and supervisory expectations.
  • Strong analytical skills and confidence in interrogating data, processes, and interviewing stakeholders.
  • Able to interpret and communicate clearly to the business the application of relevant rules and regulations.
  • Personal authority, integrity and ethics, with proven ability to establish relationships and exert influence at senior levels both internally and externally.
  • Takes responsibility, ownership and accountability for own tasks and work output.
  • Proactive and creative approach to work, self-motivated and pragmatic.
  • Sharp business acumen, including the ability to assess risks.
  • Ability to communicate effectively, orally and in writing, with senior internal and external audiences – to educate, persuade, negotiate, gain decisions, enforce.
  • Strong leadership qualities, excellent inter-personal skills, and multi-cultural awareness.

Qualifications and Experience:
  • Bachelor's degree or its equivalent in Law / Banking / Economics / Finance or related qualifications
  • Any additional relevant financial crime compliance related professional certifications will be an added advantage.
  • At least 10 years of experience in Risk management, Governance, Compliance, Financial Crime compliance especially in conducting financial crime related investigations, including frauds.
  • Minimum of 5 years in a leadership / managerial position.
  • Experience in designing and implementing programs, policies, and procedures that will ensure compliance with local and international standards and best practices.

Head; Regulatory Affairs & Advisory (1 Position(s)
Job Location:
 Head Office
Job Purpose:
  • Managing the bank's regulatory relationships and ensuring that the bank adheres to the applicable laws, regulations and the ethical standards consistent with supporting the bank's strategic direction and growth aspirations.
  • Providing independent risk control, specialist advice and constructive challenge to enable the bank's businesses and functions to comply with regulatory and compliance requirements and to meet their commitments.
  • To identify and assess the compliance risks associated with the bank's current and proposed future business activities, including new products, new business relationships and any extension of operations or network.

Main Responsibilities:
Strategy
  • Support the Chief Compliance Officer to set and implement the vision and strategy for the department in support of the bank's strategic direction and growth aspirations.
  • Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Regulatory Affairs Unit to support sustainable business growth and address regulatory risks.
  • Promote the culture and practice of compliance with the bank's policies and standards (including conducting business within regulatory and policies' requirements and to high ethical standards) and embed the bank's Code of Conduct.
  • Provide input to the operating model design of the relevant compliance and business processes.
Business
  • Develop a comprehensive understanding of the bank's business model, strategy, and product and services in order to provide substantive oversight, support and challenge to enable sustainable business growth.
  • Build and maintain an effective and constructive relationship with businesses and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality compliance related advice and guidance to enable the bank to meet its strategic objectives.
  • Provide advice, analysis (and challenge when appropriate) to the business, including product design, new business initiatives, remedial activities and transactional advice.
  • Support relevant stakeholders to make decisions based on current and possible future policies, practices and trends, and provide robust challenge to all relevant business and functions stakeholders where activities are outside of risk tolerance or appetite.
  • Work closely with the businesses and functions to provide timely advice to ensure compliance with all relevant laws, regulations and internal policies and support the transition to proactive and preemptive compliance risk mitigations.
  • Keep track of and provide advice to relevant stakeholders on the interpretation and application of regulatory expectations, laws, best practices and compliance policies.
Risk Management
  • Develop, keep up-to-date and recommend for approval by the relevant Management or Board Committee, appropriate policies, processes and manuals to address compliance risk aligning with the relevant regulatory requirements.
  • Monitor regulatory developments to identify and escalate the need for new or amended policies and procedures. Keep an updated tracker of the bank's policies and procedures.
  • Within the bank's Enterprise Risk Management Framework, establish and maintain appropriate risk-based compliance framework for identifying, assessing, managing, mitigating and reporting compliance risks across the bank.
  • Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
  • Identify and assess sources of regulatory risks and ensure that system and controls are appropriate to mitigate and manage risks within acceptable risk tolerance levels.
  • Analyze and interpret data to produce reports that help the bank identify and manage emerging areas of risk or vulnerability and thus drive the relevant remediation actions
  • Anticipate horizon compliance risks that may have a significant impact on the bank and develop effective strategies to mitigate such horizon risks.
  • Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes, practices and associated risks, and proactive engagement in regulatory reform.
  • In the event of serious regulatory breaches or where risk tolerances have been breached, ensure that senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
  • Attend relevant leadership meetings and provide relevant reports to senior management and governance or risk committees.
  • Track regulatory issues arising from compliance metrics, assurance activities, audit reviews and regulatory inspections, proving validation of issue closure where necessary.
  • Maintain the relevant registers (i.e., Obligations Register, Regulatory Liaison, Regulatory Returns, etc.) to log, track and monitor regulatory obligations and commitments.
  • Assist in overseeing relevant administration and licensing as per regulatory requirements.
Regulatory Relationship
  • Anticipate, assess, and communicate key regulatory risk trends for management consideration and drive development and implementation of appropriate mitigation control measures.
  • Manage the regulatory relationships with will all the bank's regulators, whose rules NMB Bank is subject to.
  • Ensure that key changes (to laws, rules, regulations) are timely communicated and cascaded to the respective businesses or functions.
  • Develop and track implementation of the engagement plan with the relevant stakeholders (i.e. Government, Regulators and policy makers).
  • Build trust through meeting regulatory commitments and having regular briefings / engagements with regulators.
  • Proactively monitor regulatory developments to manage the regulatory impact on the bank's business and its operations and flagging any potential hotspots and risks.
  • Drive proactive engagement in regulatory reform, including ensuring identification and escalation of regulatory reform proposals, participation in internal regulatory reform forums and memberships of external industry forums.
  • Identify and keep an inventory available to all staff of essential laws and regulations pertinent to the bank.
  • Provide advice on applicable laws, regulations, rules, and standards and inform the relevant stakeholders about any developments in these areas and any policy that need to be in place.
  • Ensure the bank is properly prepared for routine regulatory examinations, audits, and supervisory inspections, as well as to managing the responses from the business.
People & Talent
  • Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is a norm.
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
  • Assess capability and skills of the team on an ongoing basis to ensure alignment of skill set to the risk management demand of the business.
  • Support the provision of ongoing training and development of people and ensure that holders of all critical functions are competent, suitably skilled, and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
  • Provide leadership, management and coaching to direct reports to ensure are highly engaged and performing to their potential.
  • Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those accountabilities, responsibilities, and objectives on a continuous basis.
Projects/Change Management
  • Lead key regulatory change programmes and projects across the businesses and functions.
  • Maintain work plans specific to regulatory projects or initiatives and communicate the same to stakeholders in a regular and timely fashion to inform and seek inputs.
  • Drive and stimulate an environment where forward planning, prioritization and deadline management lead to efficient work practices and streamlined functional activities and processes.

Knowledge and Skills:
  • Good understanding and appreciation of compliance risk management practices.
  • Good knowledge and understanding of applicable regulatory requirements and banking laws.
  • Good understanding of current and anticipated regulatory environment requirements and supervisory expectations.
  • Strong analytical skills and confidence in interrogating data, processes, and interviewing stakeholders.
  • Able to interpret and communicate clearly to the business the application of relevant rules and regulations.
  • Personal authority, integrity and ethics, with proven ability to establish relationships and exert influence at senior levels both internally and externally.
  • Takes responsibility, ownership and accountability for own tasks and work output.
  • Proactive and creative approach to work, self-motivated and pragmatic.
  • Sharp business acumen, including the ability to assess risks.
  • Ability to communicate effectively, orally and in writing, with senior internal and external audiences – to educate, persuade, negotiate, gain decisions, enforce.
  • Strong leadership qualities, excellent inter-personal skills, and multi-cultural awareness.


Qualifications and Experience:
  • Bachelor's degree or its equivalent in Law/Banking/Economics/ Finance or related qualifications
  • Any additional relevant compliance related professional certifications will be an added advantage
  • At least 10 years of banking experience in Compliance, Risk management, Governance, Audit, or any other related fields.
  • Minimum of 5 years in a leadership/ managerial position.
  • Experience in designing and implementing programs, policies, and procedures that will ensure compliance with local and international standards and best practices.

Manager; Cyber Forensics (1 Position(s)
Job Location:
 Head Office
Job Purpose:
The purpose of this job is to support the bank in fighting against cyber related frauds and developing a robust fraud management plan aiming at identifying cyber risks and loopholes in bank's system, products and service as well as operating procedures.
The role will also contribute to the implementation, maintenance and enhancement of control framework to the entire enterprise with the view of controlling and monitoring cyber related financial crimes.

Main Responsibilities:
  • Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Unit for necessary cyber related fraud investigations deliverables.
  • Develop a good understanding of the bank's range of products and services.
  • Develop close working relationships with business lines and other key groups (including Technology, IT Risk and other FCC teams) to aid the detection, prevention and proactive response to threats.
  • Maintain a current understanding of the financial crime compliance policies and procedures, industry best practices, criminal typology and developing trends.
  • Working as part of Investigation Team aiming at yielding expertise from digital related investigation and provide technical findings to support comprehensive investigation report.
  • Serve as an investigative subject matter expert in conducting research utilizing various sources, data and technology in developing intelligence products, briefings and recommendations for operations and senior-level decision makers
  • Being proactive in exercising cyber control and prevent cyber related risk issues.
  • Performs cyber related investigations and advice on improvement of cyber security.
  • Ensure appropriate data handling and documentation of digital evidence, in order to maintain data integrity throughout the investigation process.
  • Effectively lead the planning and execution of forensic and investigative projects, including compiling electronic data, performing analysis, and preparing recommendations.
  • Analyze, report, and monitor loopholes in bank's system with a view of advising appropriate measures to be taken by management.
  • Making follow up on matters relating to system and business processes to ensure system shortfalls are timely fixed by responsible units.
  • Investigate possible security violations, develop impact analysis and recommendations to address issues.
  • Ensure the management is appropriately informed of all cyber related fraud activities and any significant concerns and provide appropriate mitigation plans.
  • Participate in performing security assessments and attestations with the new bank's system and application before launched.
  • Fully monitor cyber related fraud incidents and perform root cause analysis to determine trends and pattern of perpetrators.
  • Participate in joint venture with internal and external stakeholders to ensure all raised cyber issues are resolved timely and act as liaison officer to Law Enforcement Agencies (such as Police, PCCB and DPP) whenever there is a need of cyber related information.
  • Actively participate in team meetings for improvements to anti-fraud operations.
  • Assist with the fraud controls implementation of new business processes and solutions.
  • Contribute to the review of fraud risk assessments, scenario analysis and new product or change initiatives.
  • Coordinate relevant fraud trainings to develop and maintain knowledge, skills, and capacity.
  • Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is a norm.
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
  • Drive and stimulate an environment where forward planning, prioritization and deadline management lead to efficient work practices and streamlined operational activities and processes.

Knowledge and Skills:
  • Strong understanding of tools, techniques and procedures associated with online account takeover activity, payment card fraud, merchant and point-of-sale compromises, financial malware, crypto currency, social engineering schemes and other cyber related fraud types.
  • Strong knowledge of online banking and payment products / services.
  • Good understanding and appreciation of financial crime risk management practices and applicable laws and regulations.
  • Ability to perform assigned duties with passion for details, unwavering honesty, a determination to getting the truth, uncompromising approach in attainment of facts and always with bank's interests over possible personal gains.
  • Strong interpersonal skills, and confidence in interrogating data, processes and interviewing stakeholders.
  • Ability to conduct multi-source investigations in collecting and analyzing qualitative and quantitative data.
  • A creative approach is solving problems, attention to details, well organized and exhibit methodical approach to work.
  • A demonstrated analytical and problem-solving skills and ability to recognize non-obvious systems activity patterns.
  • Ability to work under pressure and remain objective, and ability to meet deadlines while working autonomously with minimal oversight.
  • Excellent communication (oral / written) and presentation skills for effectiveness in writing management reports and statements for likely use in court processes and presenting findings to various levels of management.

Qualifications and Experience:

  • Bachelor's degree or its equivalent in Computer Science, Digital Forensics, Information Technology or equivalent qualifications.
  • Proficiency in Information Technology is a must.
  • Professional qualifications in financial crime compliance (e.g., CAMS / CFE) will be an added advantage.
  • Minimum 5 years' experience in conducting financial crime related investigations, including frauds.
  • Cyber threat and /or cybersecurity experience.
  • Experience and /or knowledge of Digital Forensic tools, methodologies and protocols.

Manager; Fraud Monitoring & Data Analytics (1 Position(s)
Job Location :
 Head Office
Job Purpose:
The purpose of this job is fraud risk management through continuous prevention and detection plans, and financial crime intelligence and analysis. Conduct proactive fraud risk monitoring through Fraud Risk Management (“FRM”) solutions, transactions exception alerts / reports, dashboard reviews and validations as appropriate to mitigate fraud risks.

Main Responsibilities:
  • Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the unit for necessary fraud monitoring deliverables.
  • Develop a good understanding of the bank's range of products and services.
  • Develop close working relationships with business lines and other key groups, including Branch Network, Branch Operations and Control, and Forensic teams.
  • Maintain a current understanding of transaction monitoring policies and procedures, industry best practices, criminal typology and developing trends.
  • Monitor potentially fraudulent patterns of activities and recommend changes to the fraud detection system rules, parameters, and thresholds, optimizing fraud prevention and detection while minimizing negative customer impact.
  • Design and implement transaction monitoring techniques in support of the fraud risk management program consistent with the bank's Financial Crime Compliance Governance Framework.
  • Apply risk and data analytic tools / techniques to optimize and tune relevant detection scenarios and monitoring systems.
  • Monitor systems activities to generate daily, weekly and /or monthly reports identifying trends and /or potential fraud activities.
  • Ensure management are appropriately informed of all fraud related activities and any significant concerns and provide appropriate mitigation plans.
  • Daily 24/7 monitoring of fraud risk in the bank systems using FRM solution and appraising head of the unit with findings.
  • Carry out transaction exception review and validation as may be appropriate to mitigate fraud risks.
  • Ensure 100 daily review of exception reports with a view to identify suspected activities / transactions and submission of summary risk finding reports.
  • Proactively scrutinize identified system transactions for likely fraud indicators and /or pointers to computer-based frauds.
  • Intelligence gathering on frauds and provision of monthly updates to the relevant governance committees / forums.
  • Monthly update of the FRM MI tracker / statistics with no overdues.
  • Daily escalations of exceptions and preparation of monthly, quarterly, semi-annual and annual reports on key fraud trends and typologies for management actions.
  • Contribute to the review of fraud risk assessments, scenario analysis and new product or change initiatives.
  • Contact customers and other banks to verify transactions and resolve fraud related account issues. If fraud is confirmed escalate to the relevant unit / investigators for action.
  • Resolve customer issues within the scope of the exiting service level agreements.
  • Track unresolved items to provide a record of activities and support identification of fraud trends or persistent issues.
  • Actively participate in team meetings for improvements to anti-fraud operations.
  • Assist with the fraud controls implementation of new business processes and solutions.
  • Coordinate relevant fraud trainings to develop and maintain knowledge, skills, and capacity.
  • Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is a norm.
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
  • Stimulate an environment where forward planning, prioritization and deadline management lead to efficient work practices and streamlined operational activities and processes.

Knowledge and Skills:
  • Knowledge of the banking system applications (e.g., card systems, credit systems, banking operations, etc.) and the various methods and industry best practices for in-depth systems analysis.
  • In-depth understanding of the information technology to enable analysis of system data in respect to digital related transactions.
  • Familiarity with wide array of fraud monitoring tools, applications, and solutions.
  • Good understanding and appreciation of financial crime risk management practices and applicable laws and regulations.
  • Ability to perform assigned duties with passion for details, unwavering honesty, a determination to getting the truth, uncompromising approach in attainment of facts and always with bank's interests over possible personal gains.
  • A demonstrated analytical and problem-solving skills and ability to recognize non-obvious systems activity patterns.
  • Ability to analyze system data and exception reports for fraud trends and /or in respect to reported digital related transactions or frauds that are now prevalent in the banking industry.
  • A creative approach is solving problems, attention to details, well organized and exhibit methodical approach to work.
  • Strong interpersonal and analytical skills, and confidence in interrogating data, processes, and interviewing stakeholders.
  • Ability to work under pressure and remain objective, and ability to meet deadlines while working autonomously with minimal oversight.
  • Excellent communication (oral / written) and presentation skills for effectiveness in writing management reports and statements for likely use in court processes and presenting findings to various levels of management.
  • Ability to solve complex problems in a complex environment, translating business problems into recommendations that have measurable business impact.
  • Self-empowered to enable development of open communication, teamwork and trust that is needed to support true performance and customer service-oriented culture.
  • Methodical in approach with a flair for facts when monitoring system information.


Qualifications and Experience:
  • Bachelor's degree or its equivalent in Data Science, Finance / Accounting, Banking, Economics, Actuarial Science or equivalent qualifications.
  • Proficiency in information technology is a must.
  • Professional qualifications in financial crime compliance (e.g., CAMS / CFE) will be an added advantage.
  • Minimum 5 years' experience in conducting financial crime related investigations, including frauds.
  • Data Analytics experience in financial industry, Contact Centre, information security controls, electronic payments, or risk operations.

Project Manager (Fixed Term - 2years) (1 Position(s)
Job Location:
 Head Office
Job Purpose:
To ensure the bank's designated major projects are delivered within specified timelines, budget, scope, and acceptance criteria.

Main Responsibilities:
Project Initiating and Planning
  • Organize and facilitate kick off workshops with the objective of determining project objectives, scope, approach, organization, controls, and governance framework.
  • Develop project plans with a comprehensive list of all envisaged activities, milestones, deliverables and their corresponding ownership.
  • Facilitate the definition and approval of business requirements
  • Facilitate the development and approval of the business case
  • Estimate resources, budget and participants required to achieve the project goals and motivate for their allocation
  • Divide the project into logical work streams and assign ownership to relevant departments.
Directing
  • Establish relevant project governance and communication structures for all designated projects.
  • Serve diligently as chairperson of the project working committee and secretary of the project steering committee
Controlling and Execution
  • Manage project risks, issues, dependencies, and assumptions by ensuring clear ownership of risk events and timely escalation to appropriate level of management where necessary
  • Communicate progress to all relevant stakeholders in line with the agreed communication plan.
  • Monitor progress against the project plan and institute corrective measures in the event of any deviations
  • Manage changes to project scope, budget, timelines and acceptance criteria in line with the agreed process.
Acceptance Testing
  • Facilitate the development of the testing strategy and plan
  • Facilitate the development of test cases and scenarios
  • Assemble and facilitate training of the testing team
  • Recruit a test manager and supervise his work throughout the acceptance testing stage
  • Organize for availability of relevant testing resources e.g., testing environment, facilities etc.
  • Oversee the execution of system integration and user acceptance testing
  • Obtain sign offs of testing results
Closure
  • Facilitate project closure workshop and ensure lessons learned are identified and used to improve future practices
  • Develop and agree with relevant stakeholders on appropriate project benefits management framework and subsequently oversee a smooth handover of the framework to the designated benefits manager
  • Ensure an effective maintenance and support model is established and handed over to those responsible for its operation
  • Produce the project closure report and secure its approval from relevant executives.

Knowledge and Skills:
  • Understanding of banking processes and business process re-engineering.
  • Extensive experience in implementation of core banking systems.
  • People management skills; Strong interpersonal skills.
  • A proven self-starter with ability to work under a high-pressure environment.
  • Excellent report writing and presentation skills.
  • Experience in multi-national cultures and working styles.
  • Excellent planning, organization, and multitasking skills.
  • Computer literate with excellent working knowledge of all relevant project software.
  • Team building and coaching skills.
  • Strong written and oral communication skills.
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
  • Strong customer service skills.

Qualifications and Experience:
  • Bachelor's Degree or its equivalent in Business Administration, Information and Communication Technologies (ICT), Project Management, Management Information Systems (MIS) or related field.
  • At least 5 years' experience in Project Management and practical application in a busy large corporate setting
  • Certification in one of the recognized project management methodologies e.g., PRINCE, PRINCE2, PMBOK, PMP, AgilePM, etc. is a Must

Relationship Manager - Sustainable financing (1 Position(s)
Job Location :
 Head Office
Job Purpose:
Responsible for growing both Liabilities (Deposits) and Assets from Small and Medium Enterprises (SMEs) in sustainable financing, advising the Business Banking department on business strategy to grow sustainable financing portfolio and overall department strategy, assisting Relationship Officers/Branch Managers in recruiting business customers to ensure business growth for sustainable financing portfolio.

Main Responsibilities:
  • Actively selling sustainable and green financing deposits, lending, and cross selling of other banks products (Forex, Fund Transfer, Internet Banking etc.)
  • Appraise sustainable and green financing credit applications above the SME Business center and branch limit and provide recommendations for decision making.
  • Take a leading role in driving sustainable and green financing portfolio activities, through networking and promoting awareness of this segment with SME with business centers and branch managers.
  • Actively build the capacity of the Relationship Managers/officers through on-going mentoring and support to ensure quality credit application and Business Growth.
  • Providing ESRM trainings to Relationship Managers/officers within the bank and ensure ESRM is incorporated in all new sustainable and green financing loan applications during clients onboarding stage.
  • Conduct environmental and social management on new and existing clients financed under Green Climate Fund (GCF) as per the existing manuals/procedures.
  • Actively Contribute to development/review of credit policy for the Bank to ensure it is aligned with sustainable best practices and statutory requirements.
  • Review with SME client feedback, market intelligence, workshops/focus group reports and review product design and performance to establish if change, redesign, or re-launch is appropriate.
  • Ensure that customer satisfaction for the sustainable and green financing portfolio is achieved by providing accurate advice for selling in line with customers' expectations.
  • Preparing budget and projections for the Sustainable and green finance assets and deposit products. The budget to include the list of existing, prospective, and potential customers to benefit from the loan and deposit products.
  • Perform other duties as may be directed or assigned by his/her superior.

Knowledge and Skills:
  • Good understanding of social and environmental financing.
  • Good credit analysis skills.
  • Good customer relationship and sound understanding of bank's loan products, policies, and procedures.
  • Ability to analyze end to end credit applications up to the limit of TZS 7.5Bln.
  • Conversant with standard computer applications (Excel, Word, and Access).
  • Good communication with high proficiency in the use of (English and Kiswahili).
  • Good business management, leadership, coaching, and team building skills.

Qualifications and Experience:
  • Bachelor's degree or its equivalent in Environmental studies, Social and Gender studies, Finance, Accounting, Economics, Banking and or related fields of studies from recognized institutions.
  • Possession of the following qualifications will be an added advantage Master's Degree/Postgraduate qualification in Environment, Health and Safety (EHS) Management certification, and a Certified Environmental and Social Governance studies.
  • Two years relevant experience in Banking preferably in Environmental and sustainable financing.

Senior Specialist; Compliance Advisory - Retail Banking (1 Position(s))
Job Location:
 Head Office
Job Purpose:
  • Provide regulatory compliance expertise and guidance in an advisory capacity to Retail Banking (“RB”) business stakeholders in support of strategic initiatives and management of compliance risk.
  • Provide compliance advice and risk stewardship to RB business to ensure that appropriate compliance programs, policies, procedures and other controls are in place and operating effectively and satisfy supervisory obligations and regulatory expectations.
  • To identify and assess the compliance risks associated with the bank's current and proposed future business activities, including new products, new business relationships and any extension of operations or network.

Main Responsibilities:
  • Develop a comprehensive understanding of the RB business model, strategy, and product and services in order to provide substantive oversight, support and challenge to enable sustainable business growth.
  • Build and maintain an effective and constructive relationship with RB business stakeholders that is based on trust, capability, and integrity, providing timely, responsive and quality compliance related advice and guidance to enable the bank to meet its strategic objectives.
  • Provide advice, analysis (and challenge when appropriate) to the RB business, including product design, new business initiatives, projects, remedial activities and transactional advice.
  • Provide robust challenge to all relevant RB business stakeholders where activities are outside of risk tolerance / appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance / appetite.
  • Provide timely advice to the RB business to ensure compliance with all relevant laws, regulations and internal policies (including those relating to AML and KYC/CDD) and support the transition to proactive and preemptive compliance risk mitigations.
  • Provide support and challenge to the RB business stakeholders to ensure that they establish and monitor appropriate processes for compliance with the bank's policies and procedures.
  • Proactively monitor regulatory developments to manage the regulatory impact on the RB business and its operations and flagging any potential hotspots and risks.
  • Review RB business responses to regulatory feedback to ensure compliance issues raised in feedback are appropriately responded to and necessary corrective actions are initiated.
  • Provide oversight and challenge to Customers' Complaint Handling Process to enhance customer experience. Oversee resolution of material complaints to ensure appropriate closure.
  • Proactively look for ways to improve the RB business control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
  • Identify and assess sources of compliance risks in the RB business and ensure that system and controls are appropriate to mitigate and manage risks within acceptable risk tolerance levels.
  • Maintain adequate management MI / trackers across all aspects of compliance coverage and responsibility to ensure all issues and matters relating to the RB business are tracked, followed, regularly assessed and reported on, including oversight of risk acceptance and /or mitigating action plans, identification and management of high-risk clients.
  • Analyze and interpret data to produce reports that help the RB business identify and manage emerging areas of risk / vulnerability and thus drive the relevant remediation actions.
  • Anticipate horizon compliance risks that may have a significant business impact and develop effective strategies to mitigate such horizon risks.
  • Propose control effectiveness and efficiency improvements and simplifications where appropriate.
  • Work with RB business stakeholders to assess risks arising from products, segments, geographies, customers and transactions.
  • Provide reports to the relevant business risk and control committees and management teams on key compliance risks and issues pertaining to the RB business.
  • Work with Compliance Assurance to assess the training needs for RB business and support provision of ongoing compliance training and awareness.
  • Provide support to key regulatory change programmes and projects across the RB business and branches.
  • Maintain workplans specific to regulatory projects / initiatives and communicate the same to stakeholders in a regular and timely fashion to inform and seek inputs.
  • Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is a norm.

Knowledge and Skills:
  • Good understanding and appreciation of compliance risk management practices.
  • Good understanding of current and anticipated regulatory requirements and supervisory expectations.
  • Strong analytical skills and confidence in interrogating data, processes and interviewing stakeholders.
  • Able to interpret and communicate clearly to the business the application of relevant rules and regulations.
  • Sharp business acumen, including the ability to assess risks.
  • Excellent oral and written communication skills – ability to present complex information clearly and concisely.
  • Self-empowered to enable development of open communication, teamwork and trust that is needed to support true performance and customer service-oriented culture.
  • Personal authority, integrity and ethics, with proven ability to establish relationships and exert influence at senior levels.
  • Proactive and creative approach to work, self-motivated and pragmatic.
  • Exposure in effective risk management and ability to promote strong risk management culture.

Qualifications and Experience:

  • Bachelor's degree or its equivalent in Law/Banking/Economics/Finance or related qualifications
  • Any additional relevant compliance related professional certifications will be an added advantage
  • At least 5 years of banking experience in Compliance, Risk management, Governance, Audit or any other related fields.
  • Experience in designing and implementing programs, policies, and procedures that will ensure compliance with local and international standards and best practices.

Senior Specialist; Compliance Advisory - WB, Treasury & Support Functions (1 Position(s))
Job Location:
 Head Office
Job Purpose:
  • Provide regulatory compliance expertise and guidance in an advisory capacity to Wholesale Banking (“WB”) business, Treasury and Support Functions (“Functions”) stakeholders in support of strategic initiatives and management of compliance risk.
  • Provide compliance advice and risk stewardship to WB business, Treasury and Functions to ensure that appropriate compliance programs, policies, procedures, and other controls are in place and operating effectively and satisfy supervisory obligations and regulatory expectations.
  • Identify and assess the compliance risks associated with the bank's current and proposed future business activities, including new products, new business relationships and any extension of operations or network.

Main Responsibilities:
  • Develop a comprehensive understanding of the WB and Treasury business models, strategy, and products and services in order to provide substantive oversight, support and challenge to enable sustainable business growth.
  • Build and maintain an effective and constructive relationship with WB business, Treasury and Functions stakeholders that is based on trust, capability, and integrity, providing timely, responsive and quality compliance related advice and guidance to enable the bank to meet its strategic objectives.
  • Provide advice, analysis (and challenge when appropriate) to the WB and Treasury businesses, including product design, new business initiatives, projects, remedial activities, and transactional advice.
  • Provide robust challenge to all relevant WB business, Treasury and Functions stakeholders where activities are outside of risk tolerance / appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance / appetite.
  • Provide timely advice to WB business, Treasury and Functions to ensure compliance with all relevant laws, regulations, and internal policies (including those relating to AML and KYC/CDD) and support the transition to proactive and preemptive compliance risk mitigations.
  • Provide support and challenge to the WB business, Treasury and Functions stakeholders to ensure that they establish and monitor appropriate processes for compliance with the bank's policies and procedures.
  • Proactively monitor regulatory developments to manage the regulatory impact on the WB and Treasury businesses and its operations and flagging any potential hotspots and risks.
  • Review WB business, Treasury and Functions responses to regulatory feedback to ensure compliance issues raised in feedback are appropriately responded to and necessary corrective actions are initiated.
  • Provide oversight and challenge to Customers' Complaint Handling Process to enhance customer experience. Oversee resolution of material complaints to ensure appropriate closure.
  • Proactively look for ways to improve the WB business, Treasury and Functions control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
  • Identify and assess sources of compliance risks in the WB and Treasury businesses / Functions and ensure that system and controls are appropriate to mitigate and manage risks within acceptable risk tolerance levels.
  • Maintain adequate management MI / trackers across all aspects of compliance coverage and responsibility to ensure that all issues and matters relating to the WB business, Treasury and Functions are tracked, followed, regularly assessed and reported on, including oversight of risk acceptance and /or mitigating action plans, identification and management of high-risk clients.
  • Analyze and interpret data to produce reports that help the WB business, Treasury and Functions identify and manage emerging areas of risk / vulnerability and thus drive the relevant remediation actions.
  • Anticipate horizon compliance risks that may have a significant business impact and develop effective strategies to mitigate such horizon risks.
  • Propose control effectiveness and efficiency improvements and simplifications where appropriate.
  • Work with WB and Treasury business stakeholders to assess risks arising from products, segments, geographies, customers, and transactions.
  • Provide reports to the relevant business / function risk and control committees and management teams on key compliance risks and issues pertaining to the WB business, Treasury and Functions.
  • Assess the training needs for WB business, Treasury and Functions and support provision of ongoing compliance training and awareness.
  • Provide support to key regulatory change programmes and projects across the WB business, Treasury and Functions.
  • Maintain workplans specific to regulatory projects / initiatives and communicate the same to stakeholders in a regular and timely fashion to inform and seek inputs.
  • Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is a norm.

Knowledge and Skills:
  • Good understanding and appreciation of compliance risk management practices.
  • Good understanding of current and anticipated regulatory requirements and supervisory expectations.
  • Strong analytical skills and confidence in interrogating data, processes, and interviewing stakeholders.
  • Ability to interpret and communicate clearly to the business the application of relevant rules and regulations.
  • Sharp business acumen, including the ability to assess risks.
  • Excellent oral and written communication skills – ability to present complex information clearly and concisely.
  • Self-empowered to enable development of open communication, teamwork and trust that is needed to support true performance and customer service-oriented culture.
  • Personal authority, integrity, and ethics, with proven ability to establish relationships and exert influence at senior levels.
  • Proactive and creative approach to work, self-motivated and pragmatic.
  • Exposure in effective risk management and ability to promote strong risk management culture.

Recommended:


Qualifications and Experience:
  • Bachelor's degree or its equivalent in Law/ Banking/Economics/Finance or related qualifications
  • Any additional relevant compliance related professional certifications will be an added advantage
  • At least 5 years of banking experience in Compliance, Risk Management, Governance, Audit or any other related fields.
  • Experience in designing and implementing programs, policies, and procedures that will ensure compliance with local and international standards and best practices.

Specialist; Cyber Forensics (1 Position(s)
Job Location:
 Head Office
Job Purpose:
Support the bank in fighting against cyber related frauds and developing a robust fraud management plan aiming at identifying cyber risks and loopholes in bank's systems, products and services as well as operating procedures.
The role will also contribute to the implementation, maintenance, and enhancement of control framework to the entire enterprise with the view of controlling and monitoring cyber related fraud.

Main Responsibilities:
  • Working as part of the investigation team aiming at yielding expertise from digital related investigation and provide technical findings to support comprehensive investigation report.
  • Being proactive in exercising cyber control and prevent cyber related risk issues.
  • Perform cyber related investigations and advice on improvement of cyber security.
  • Ensure appropriate data handling and documentation of digital evidence, in order to maintain data integrity throughout the investigation process.
  • Analyze, report, and monitor loopholes in bank's system with a view of advising appropriate measures to be taken by management.
  • Making follow up on matters related to system and business processes to ensure system shortfalls are timely fixed by responsible units.
  • Investigate possible security violations, develop impact analysis and recommendations to address issues.
  • Participate in performing security assessments and attestations with the new bank's system and application before launch.
  • Fully monitor cyber related fraud incidents and perform root cause analysis to determine trends and pattern of perpetrators.
  • Participate in joint venture with internal and external stakeholders to ensure all raised cyber issues are resolved timely and act as liaison officer to Law Enforcement Agencies (such as Police, PCCB and DPP) whenever there is a need of cyber related information.
  • Assist with the fraud controls implementation of new business processes and solutions.
  • Contribute to the review of fraud risk assessments, scenario analysis and new product or change initiatives.
  • Provide relevant fraud trainings to develop and maintain knowledge, skills, and capacity.
  • Develop a good understanding of the bank's range of products and services.
  • Develop close working relationships with business lines and other key groups (including Technology, IT Risk and other FCC teams) to aid the detection, prevention and proactive response to threats.
  • Maintain a current understanding of the financial crime compliance policies and procedures, industry best practices, criminal typology and developing trends.

Knowledge and Skills:
  • Strong understanding of tools, techniques and procedures associated with online account takeover activity, payment card fraud, merchant and point-of-sale compromises, financial malware, crypto currency, social engineering schemes and other cyber related fraud types.
  • Strong knowledge of online banking and payment products / services.
  • Good understanding and appreciation of financial crime risk management practices and applicable laws and regulations.
  • Ability to perform assigned duties with passion for details, unwavering honesty, a determination to getting the truth, uncompromising approach in attainment of facts and always with bank's interests over possible personal gains.
  • Strong interpersonal skills, and confidence in interrogating data, processes, and interviewing stakeholders.
  • Ability to conduct multi-source investigations in collecting and analyzing qualitative and quantitative data.
  • A creative approach in solving problems, attention to details, well organized and ability to exhibit methodical approach to work.
  • A demonstrated analytical and problem-solving skills and ability to recognize non-obvious systems activity patterns.
  • Ability to work under pressure and remain objective, and ability to meet deadlines while working autonomously with minimal oversight.
  • Excellent communication (oral / written) and presentation skills for effectiveness in writing management reports and statements for likely use in court processes and presenting findings to various levels of management.

Qualifications and Experience:
  • Bachelor's degree or its equivalent in Computer Science, Digital Forensics, Information Technology, or related qualifications from recognized institutions.
  • Proficiency in Information Technology is a must
  • Professional qualifications in financial crime compliance (e.g., CAMS / CFE) will be an added advantage.
  • Minimum 3 years' experience in conducting financial crime related investigations, including frauds.
  • Cyber threat and /or cybersecurity experience.
  • Experience and /or knowledge of Digital Forensic tools, methodologies, and protocols.

NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer
Job opening date : 04-Jan-2023
Job closing date : 20-Jan-2023

Digital Sales Manager; Merchants (1 Position(s))
Job Location :
 Head Office
Job Purpose:
Responsible for developing, monitoring, and supporting the growth of Digital sales focused on Merchant Payment solutions (MasterPass and TAnQr) by coordinating execution of the sales strategy across the zones and management and support of the Sales team and Digital products performance in line with the NMB Bank strategy.

Main Responsibilities:
  • Oversee the execution of Digital banking strategies across the zones to drive digital sales while ensuring the level of execution is in line with NMB Bank strategy.
  • Revenue planning and target setting of Digital products (Merchant Payments Qr) per Branch per zone.
  • Work with all functions of the bank including operations, sales & service to define and deliver end-to-end customer experience on Digital Banking.
  • Develop, propose, and communicate Key Performance Index (KPI's) aligning with strategic direction of Digital banking business.
  • Monthly performance reviews of Digital sales across branches and zones.
  • Develop and coordinate supporting field teams
  • Coordinate product implementation between business; operations, technology and all third parties.
  • Oversee product feedback by marketing activities and competitors' activities
  • Develop promotions, campaigns and manage the projects to launch into the live environment together with stakeholders.

Knowledge and Skills:
  • Broad understanding of Alternative Channels
  • Wider understanding of the MSE/SME market dynamics
  • Proven strong interpersonal and stakeholders' management skills
  • Proven ability of analysis and reporting.
  • Project management Skills.
  • Strong Microsoft Office skills
  • Strong communication, presentation, and negotiation skills.


Qualifications and Experience:
  • Bachelor's degree or its equivalent in Business Administration, Banking, Finance, Computer Science or Business-related fields.
  • Minimum of 3 years' experience in the banking industry, Microfinance Institutions, Mobile Network Operator (MNO) specifically managing Agent/Merchant relationships.
  • Prior exposure to Field team Management or FMCG operations /indirect sales/Vendor support management/ would be an added advantage.
Job opening date : 30-Dec-2022
Job closing date :
 20-Jan-2023

Relationship Manager; Bancassuarance (Fixed Term - 3 years) (4 Position(s)
Job Purpose:

To drive sales objectives in the zone in line with the Bancassurance strategy through effective coordination of sales and promotion initiatives on general and life products to ensure generation of revenues.
Location Highlands Zone, Western Zone, Central Zone & Southern Zone

Main Responsibilities:

  • Responsible for all life and general insurance business at the zone.
  • Monitor performance of new products and provide quarterly progress report.
  • Consolidate and prepare monthly, quarterly zonal sales reports on zonal sales performance for General and Life insurance.
  • Responsible for all life and general insurance claims of the zone and ensure closure within the agreed TAT
  • Drive zonal strategic plans to ensure the bancassurance budget is met.
  • Manage relationships with customers, branch, and other stakeholders.
  • Responsible for renewals for all branches in the zone to ensure 80 of business is retained
  • Proactively identify sales prospects and conduct business development activities in the Zone.
  • Responsible for all the obligations of specified person as described on the Bancassurance regulations with regards to underwriting, claims and customer protection
  • Actively build the capacity of branch sales team especially relationship and Bank officers through ongoing coaching, mentoring and support.
  • Identify and analyze customer preferences to properly direct sales efforts per product.
  • Responsible for zonal proper underwriting and issuing of quotations when needed from the Bancassurance system.
  • Provide technical support to the branches including issues related to the Bancassurance System.
  • Work with HQ teams to drive sales and promotional campaigns across the zone in line with the Bank's policies and procedures.
  • Being proactive to identify issues and resolve them timely.
  • Responsible for all customer complaints regarding General & Life business for prompt solutions.
  • Ensure Compliance to Bancassurance regulations in all branches in the zone.
  • Ensure that structured sales drives are embedded in the branches' activities.

Knowledge and Skills:
  • A comprehensive knowledge on general insurance and life products
  • Knowledge on banks products
  • A good understanding of legislation related to banc assurance and channel delivery
  • Greater understanding of product life cycle
  • A comprehensive knowledge on insurance claims
  • Strong analytical and numerical skills
  • Good interpersonal and networking skills
  • Strong analytical and numerical skills
  • Good interpersonal and networking skills


Qualifications and Experience:
  • Bachelor's degree or its equivalent in Insurance Business, or Risk Management.
  • A Master's Degree/Postgraduate in risk management and insurance business or business fields will be an added advantage
  • A minimum of 5 years of working experience in the insurance business with a reputable company specifically in underwriting, Claims, and Sales of insurance products.
  • Any certification course or training in risk management and insurance business is an added advantage.
  • Please indicate the zone of preference in your application.
Job opening date: 28-Dec-2022
Job closing date: 20-Jan-2023

Claims Manager (1 Position(s)
Job Location:
 Head Office
Job Purpose:
  • Responsible for all claims, processes, and procedures for both general and life insurance products.
  • Manage claim payments as per agreed timelines and attend all customer complaints within the agreed timelines.
  • Safe guide the bank and clients' interests by ensure all valid claims are paid. He/she has to ensure timely payment of all insurance claims with banks' interest both on embedded and stand alone, and process Faraja claims.

Main Responsibilities:
  • Responsible for all life and general insurance claims
  • Oversee the embedded life and general insurance claim portfolio
  • Insurance claim management to ensure all claims are paid within agreed TAT
  • Responsible for the claim procedures on all insurance products
  • Supervise the claim team and manage the relationship with insurers claim teams
  • Proactively identify claim issues and resolve them timely
  • Manage relationship with customers, branch, and other stakeholders
  • Responsible for all the obligations of specified person as described on the Bancassurance regulations with regards to claims and customer protection
  • Co-ordinate training on claims
  • Responsible for managing all the risks that may arise to the bank from claim management
  • Responsible for development of quicker and safe ways of claim settlement
  • Consolidate and prepare monthly reports on claim performance for each insurer
  • Reconcile on claim paid against what was claimed in numbers and amount.

Knowledge and Skills:
  • A comprehensive knowledge on general insurance and life products
  • Knowledge on banks products
  • A good understanding of legislation related to banc assurance and channel delivery
  • Greater understanding of product life cycle
  • A comprehensive knowledge on insurance claims
  • Strong analytical and numerical skills
  • Good interpersonal and networking skills


Qualifications and Experience:
  • Bachelor's degree or its equivalent in Insurance business or Risk management.
  • A Master's Degree/Postgraduate in risk management, insurance business or business fields will be an added advantage
  • Any certification course or training in risk management and insurance business is an added advantage.
  • A minimum of 5 years of working experience in insurance business with a reputable company.
  • Minimum of 3 years of working experience at a managerial role
  • Underwriting and claims experience on insurance products
Job opening date : 29-Dec-2022
Job closing date : 19-Jan-2023

Product Manager Assets (1 Position(s)
Job Location: 
Head Office
Job Purpose:
Responsible for asset product development, management and performance for Retail Banking while ensuring product profitability.
Main Responsibilities:
  • Develop, implement, and manage a compelling Retail banking portfolio of Asset products.
  • Ensure proper communication of new products before public launch, awareness, and training to branches and all key stakeholders
  • Ensure new products are approved and in line with controls and regulations, customer centric concept and are fairly priced.
  • Monitor, asses, and report new products framework and ensure the same is in line with the bank's projections, targets, and budget.
  • Analyze, manage, and identify all system faults that affect product performance then, suggest areas of improvement, get approvals for improvement, and ensure approved changes/enhancements are implemented within the agreed timelines.
  • Monitor asset product quality by working with key stakeholders to ensure it remains within the acceptable bank's threshold
  • Play a key role in innovating Retail Banking asset products.
  • Manage internal relationships with key stakeholders and business partners during introduction of new or existing products in accordance to bank risk appetite as well as customer needs
  • Regular (Quarterly/Semi-Annually/Annually) Competitor Review vis-à-vis Retail Asset product offering.
  • Conduct profitability analysis to ensure product performance as per targets
  • Being pro-active to identify product issues and resolve them timely in a proactive manner.
  • Responsible for products features enhancements and revamps where need be to ensure that all products features are relevant to customer's needs and market competition in the industry.

Knowledge and Skills:
  • Strong knowledge of constructing reports, executive summaries, and briefs
  • In-depth understanding of product life cycle
  • Business planning and Project management skills
  • Strong analytical and numerical skills for calculation of statistics, figures and targets
  • Credit knowledge
  • Excellent Communication skills both written and oral
  • Standard Computer skills
  • Good interpersonal and networking skills
  • Negotiation and Report writing skills
  • Presentation, Coaching and Training skills


Qualifications and Experience:
  • Bachelor's degree or its equivalent in Business/Accountancy/Economics/Finance or any other related field.
  • Any course or training in product development is an added advantage
  • Minimum of 5 years' experience in banking, out of which 3 should be in Credit or Asset product environment.
Job opening date : 29-Dec-2022
Job closing date : 19-Jan-2023

Relationship Manager Agri Retail (1 Position(s)
Job Location:
 Western Zone, Mihayo
Job Purpose:

  • Responsible for marketing agribusiness SMEs products and services to grow assets and liabilities; generate leads, processing and assessing SMEs agri-credit applications, reviewing credit appraisals from Relationship Officers from the branches in the zone.
  • Responsible for analyzing performance of all agri-SMEs in a mandated area of operation against the set budget and ensure compliance with quality standards of the agri-loans.
  • Advise the Head, Agri Retail on implications and corrective measures for any business anomalies. The Relationship Manager is expected to put forward business propositions and support product development team in modelling new products and services that fits agribusiness customers.
  • Main Responsibilities:
  • Prepare action plan for implementation and achievement of assets and liabilities budget objectives for his/her area of operation/zone.
  • Review and advise the bank on its pricing policy for agri-loan products and services from time to time based on feedback from the field.
  • Come up with initiatives to improve customers' engagement platforms such as Business clubs, Agri Executive network and related Agri events.
  • Monitor and supervise all MSMEs Agri-loans issued and disbursed in his/her area of operation/zone to ensure good and quality portfolio.
  • Timely prepare periodical and ad hoc evaluation reports on Agri-MSMEs performance on assets and liabilities (Weekly, Bi-weekly, Monthly and quarterly).
  • Plan, prepare and review marketing strategies for new and existing Agri-loan products from time to time.
  • Monitor and ensure that all MSMEs Agri-loan products delivery processes are working properly and provide advice to the Head; Agri Retail for any improvement needed.
  • Review credit appraisals from Relationship Officers in Zone that require Retail or Wholesale CREDCOs decision.
  • Assist branches and zones to prepare budgets for Agri-MSMEs assets and liabilities
  • Train and coach other Relationship Officers on various business best practices and processes in evaluating and assessing Agri-Loan applicants.

Knowledge and Skills:
  • Sound knowledge of agribusiness economics, the role of credit in business and business development.
  • Sound knowledge of Agribusiness Retail Banking products and services in the agricultural value chains.
  • Excellent knowledge of agriculture sector dynamics and related laws.
  • Sound understanding of other bank's loan products, policies and procedures for cross selling purposes.
  • Excellent knowledge of banking operations and financial markets in Tanzania.
  • Sound knowledge of Agri-MSMEs market and general business environments in the agriculture value chains.
  • Computer proficiency (Excel, word, power point presentation and access)
  • Self-motivated, innovative with ability to initiate and lead change.
  • Good customer relationship management with ambition to provide solutions to customers' expectations.
  • Excellent communication (English and Kiswahili), numerical, analytical, report writing and presentation skills.
  • Managerial and leadership skills (conceptual and resourcefulness)
  • Strong interpersonal and networking skills for both internal and external customers.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • People management, representation, team building and developing high performing teams.


Qualifications and Experience:
  • Bachelor's degree or its equivalent in Agriculture and/or Agricultural Economics, Banking, Business Administration, Finance, or related fields.
  • Minimum of 3 years' banking experience, inclusive of roles in credit assessment, project appraisal and other bank operations.
Job closing date : 17-Jan-2023

Relationship Manager; Agri Liabilities (1 Position(s))
Job Location :
 Head Office
Job Purpose:
Responsible for coordinating initiatives in growing Agribusiness Retail Liabilities from the entire Agri Value Chain activities, advising the department on business strategy to generate more deposits and guiding Relationship Managers and Relationship Officers in recruiting agribusiness customers to grow agribusiness retail liabilities in line to assets growth.

Main Responsibilities:
  • Driving sales initiatives and strategies to mobilize deposits in the zones and branches.
  • Launch and implement new innovative liability products market segment.
  • Work with the zone, branch and head office sales teams in monitoring and growing agri-retail liability book to achieve overall deposit targets of the department.
  • Put forward deposit mobilization proposals in collaboration with the product and channels team and recommendations for decision-making.
  • Take a leading role in guiding Relationship Managers and Relationship Officers in growing deposits from the smallholder farmers, Agri-SMEs and other agriculture stakeholders such as NGOs, Government, donors and other agriculture value chain players.
  • Manage account dormancy rate at minimum and take necessary actions to remediate.
  • Proactively provide guidance to zones and branches in managing top agribusiness retail depositors.
  • Provide guidance to Relationship Managers/Officers across zones and branches in building liability portfolio.
  • Provide zones and branches with training of new and existing liability products and conduct liability sales training
  • Assess, identify and develop business opportunities from existing and potential customers for cross selling the bank's products and services i.e. FDR, Wekeza, Trade Finance, Forex, Bank Guarantees, Internet Banking, NMB Mobile, etc.
  • Ensure excellent customer relationship is maintained to foster growth in number of customers being recruited and retention levels.
  • Ensure Agri-retail loan to deposit ratio (LDR) is maintained within the acceptable levels.
  • Monitor market and competitors' activities to address opportunities for acquisitions and increased market share.
  • Advise the Head, Agri Retail on different strategies related to Agribusiness Retail Banking development in growing its penetration and impact on growing deposits book.
  • Provide daily, weekly, monthly, and ad hoc reports on Agri-retail deposit mobilization.
  • Preparing budgets and projections for liabilities in all zones and the respective branches.
  • Manage execution of Relationship Managers/Officers' weekly pipelines for liabilities.
  • Proactively engage with other internal stakeholders such as Products & Channels, Credit, Legal, Risk, ICT, Operations, Audit, etc. to ensure the Agri-retail deposits are well maintained.
  • Monitor and evaluate the set budgets by ensuring Relationship Managers/Officers weekly and monthly sales targets are achieved within timelines.
  • To prepare and represent NMB in all customer fora aiming at attracting funds and deposits, ensure the relationship between the bank, customers and other stakeholders is highly maintained with high level of networking and outstanding services.
  • Perform other duties as may be directed or assigned by his/her superior.

Knowledge and Skills:
  • Understanding of the Bank's liability products and set terms and conditions.
  • Knowledge of the Tanzania Banking Sector Environment.
  • Sound knowledge of agribusiness value chains (AVC) market and its environment.
  • Understanding of bank's products, policies and procedures.
  • Conversant with standard computer applications (Excel, Word, PPT, and Access).
  • Excellent communication and high proficiency in the use of (English and Kiswahili).
  • Strong presentation skills
  • Good customer relationship building capacity.
  • Stakeholders' management, leadership, coaching, and team building skills.
  • Strong sales management skills
  • Strong analytical skills on numbers and trends.


Qualifications and Experience:
  • Bachelor's degree or its equivalent in Agri-economics and Agribusiness, Finance, accounting, Banking, Economics/Statistics, and/or other relevant fields.
  • MBA will be an added advantage
  • At least 5 years' experience in banking preferably liability sales for agribusiness and/or business banking relationship management role.
  • Experience in product development and Data analytics are added advantage.
Job closing date : 18-Jan-2023

Relationship Manager; Commercial (1 Position(s)
Job Location :
 Head Office
Job Purpose:
Responsible for driving sales of assets and liabilities for commercial businesses; as well as onboarding of potential customers.

Main Responsibilities:
  • Actively selling loans, deposit, and cross selling other banks products (Forex, Fund Transfer, Internet Banking etc.) to commercial businesses.
  • Onboarding and appraising big ticket size assets (TZS 3 billion and above) and provide recommendations for decision making
  • Advise the Senior Manager; Commercial on all aspects related to developing the commercial business (Asset & Liabilities)
  • Take a leading role in driving commercial sales, through positive customer relationships, networking and relevant promotions via the branch network.
  • Offer support and build capacity of Relationship Officers through on-going mentoring and engagement to ensure quality credit applications and business growth.
  • Monitor and review the commercial portfolio performance to ensure that targets are met.
  • Review customer feedback, market intelligence, workshops/focus group reports and review product design and performance to establish if change, redesign or re-launch is appropriate.
  • Co-ordinate budget objectives of the responsibility area on commercial products to ensure targets are achieved as per approved budget.
  • Ensure that customer satisfaction is achieved by providing accurate sales advice in line with customers' expectations.
  • Prepare budget and projections for the commercial product segment. The budget to include the list of existing, prospective, and potential customers to benefit from the loan and deposit products.
  • Perform other duties as may be directed or assigned by his/her line manager

Knowledge and Skills:
  • Strong credit analysis skills.
  • Strong customer relationship and sound understanding of bank's loan products, policies, and procedures.
  • Conversant with standard computer applications (Excel, Word and Access).
  • Good communication skills with high proficiency in the use of (English and Kiswahili).
  • Strong business management, leadership, coaching, and team building skills.


Qualifications and Experience:
  • Bachelor's degree or its equivalent in Finance, Accounting, Banking and or related fields.
  • At least 4 years' experience in Relationship Management; handling customers under Business & Commercial Banking
  • Experience in Credit Analysis and Appraisal
Job closing date : 18-Jan-2023

Relationship Manager; Diaspora (1 Position(s)
Job Location :
Head Office
Job Purpose:
To liaise between Diaspora clients and the bank, ensure growth of business value and profitability in order to maximize banks deposit base and revenue. Advise clients the best possible ways to invest monies though interlinkage with the custody team.

Main Responsibilities:

  • Sell, develop business, and ensure that there is increased customer base, deposit, earnings, facility utilization and usage of bank products and services.
  • Be the principal contact point for the bank's relationship with a designated portfolio of Diaspora customers and non-customers to all other NMB departments/units as per customer needs.
  • Ensure that customer relations are well maintained to reduce complaints and retain existing customers.
  • Grow and maintain quality loan book and manage PAR and NPL as arise thereof.
  • Plan, manage and execute campaigns in international markets with high customer potential for recruitment and articulate Banks focus with targeted presentations.
  • Analyze market intelligence across global markets and develop tactical campaign, sales plan and champion development of innovative products.
  • Prepare monthly status reports – business engagements and quantify the values achieved.
  • Ensure that an effective call program is maintained on all allocated relationships and prospects. The call reports should be recorded shared and filed
  • Be conversant with policies and procedures pertaining to all bank products and services and be able to adapt to change based on technological advancements and customer sophistication.
  • Maintain close relationships with key stakeholders such as embassies and Tanzanian diaspora leaders.

Knowledge and Skills:
  • Thorough knowledge of bank products, operations, regulations and specific markets for diaspora clients and wealth management needs.
  • Ability and flexibility to travel widely for Diaspora Market activation and be accessible to customers from different global time zones
  • In-depth knowledge of diaspora needs (products, services, and behavior)
  • Sound financial knowledge, thorough information of NMB various offerings
  • Interpersonal skills to create and maintain relevant business networks; and to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
  • Preferably ability to speaks other foreign languages beyond English such as French/German/Spanish
  • Relationship Management skills to effectively perform Relationship Management activities/tasks in a manner that consistently achieves high quality standards or benchmarks.
  • Knowledge of personal banking products.
  • Knowledge and effective application of all relevant banking policies, processes, procedures, and guidelines to consistently achieve required compliance standards or benchmarks.
  • Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.
  • Sales and marketing skills to effectively sell bank products and expand market share.
  • Business development skills to effectively segment the target market, gather market intelligence and identify opportunities for the bank to sell its products.
  • Commercial awareness to Understand and apply commercial and financial principles to business thinking.
  • Strong oral and written communication skills. Planning and organizing skills to effectively plan own time and manage assigned projects.
  • Strong networking skills to establish mutually beneficial relationships with other businesspeople and potential clients and customers in order to grow business.
  • Proficiency in use of MS office tools.


Qualifications and Experience:
  • Bachelor's degree or its equivalent in Business Administration or related fields.
  • 4 years' minimum experience in Sales or service-related role out of which 2 should be in Diaspora
  • General experience in product development and credit analysis.
Job closing date : 17-Jan-2023

Relationship Manager; Mortgage Financing (1 Position(s))
Job Location :
 Central Zone, Kambarage
Job Purpose:
  • Responsible for growing the Mortgage financing portfolio and ensuring that the product is well positioned in the Market.
  • Manage the end-to-end relationship of key stakeholders.
  • Provide mortgage training and coaching to the sales force. Responsible for designing sales strategies and ensure smooth execution for the growth of Portfolio across the network.

Main Responsibilities:
  • Actively engage in sales of Mortgage and embed mortgage sales culture across the network.
  • Appraise Mortgage credit applications above the Relationship Officer's limit from branches and provide recommendations for decision making
  • Take a leading role in driving growth of Mortgage business, through networking and promoting the business among branch sales teams and branch managers.
  • Build the capacity of the branch sales teams through on-going training, coaching and support in order to ensure quality credit applications and Business Growth.
  • Monitor and review Mortgage performance to ensure branches targets are met.
  • Review with branch sales team client feedback, market intelligence, workshops/focus group reports and review product design and performance to establish if change, redesign or re-launch is appropriate.
  • Ensure that customer satisfaction for the Mortgage loan is achieved by providing accurate advice for selling in line with customers' expectations.
  • Be an effective agent of change and role model for RMs and Branch network
  • Establish, strengthen, and manage relationships with all the key stakeholders in the Mortgage Financing i.e., Real Estate developers as well as at individual Official level
  • Ensure high level of integrity through compliance, understanding of the loan book, credit policy, and the procedures by Relationship Managers
  • Be conversant with policies, procedures and Market trends pertaining to all bank products and services and be able to adapt to change based on technological advancements and customer satisfaction.

Knowledge and Skills:
  • MS application (Excel, Vision, Word, Publisher)
  • Adaptability, Building Positive Working Relationships, Coaching, Communication, Continuous Learning, Contributing to Team Success, Customer Focus, Formal Presentation, Innovation, Planning & Organizing, Work Standards
  • In-depth understanding of the Market trends
  • Understanding of mortgage regulations
  • Excellent communication and listening skills.
  • Confidence and presentation skills.
  • Understanding and interest in financial/banking products and markets.
  • Ability to explain and handle complex information clearly and simply.
  • Good sales and negotiation skills.
  • Credit and analytics skills
  • Relationship management skills


Recommended:


Qualifications and Experience:
  • Bachelor's degree or its equivalent in Business related studies
  • A minimum of 4 years' experience in banking operations, out of which 3 should be in relationship management and or Portfolio Management.
Job closing date: 18-Jan-2023

Senior Credit Data Scientist (1 Position(s))
Job Location : 
Head Office
Job Purpose:
  • To provide competent and reliable support on credit related projects including system development/implementation / enhancements and automation, new credit product designing, CRB services, Credit Scoring Tools, IFRS9 assessment, maintenance of credit risk related models, validation and reporting, etc.
  • To deliver a professional service, this includes conducting advanced analytics with regards to NMB's loan portfolio performance trends and the overall banking industry as a whole in an effort of mitigate credit risks and thereafter make recommendations for management decisions.
  • To prepare and ensure availability of analytical reports to all internal and external partners that involved in credit matters and handling various credit related queries.

Main Responsibilities:
  • Responsible for applying advanced analytical skills and machine learning experience to develop, review, validate and maintain credit risk related models and dashboards for the bank.
  • Provide proper support and supervision of the IFRS 9 solutions particularly on reports preparation, process review, system enhancement and validation.
  • Responsible for identifying hotspots, modelling and providing analytical updates on internal and external factors that influence NMB's portfolio performance and banking industry as a whole in an effort of mitigating credit risk exposure.
  • Responsible for managing CRB services within NMB Bank with regards to monthly data submission, data quality improvement, system enhancements, trainings and handling disputes/queries concerning CRB process on ensuring full compliance in accordance with BOT regulatory requirements.
  • Develop and maintain detailed processes and other requirements related to credit risk models.
  • Responsible for providing full support by sharing all the required credit reports/information and handling various credit related queries to the internal and external partners including BOT, auditors and other institutions.

Knowledge and Skills:
  • A comprehensive knowledge of credit risk models.
  • Understanding of Programming languages e.g. Java, C, SQL, Python, R, etc.
  • Business Intelligence & Data analytics.
  • Knowledge of Machine Learning Techniques.
  • Strong mathematical & numeracy skills.
  • Understanding of the reports & data visualizations tools.
  • Critical thinking, excellent analytical and creative.
  • Communication and presentation skills.
  • Ability to prioritize, meet deadlines and work under pressure.
  • Self-directed work and problem-solving centric attitude.
  • Ability to independently research and develop innovative analytics.

Qualifications and Experience:
  • Bachelor's Degree or its equivalent in Mathematics, Computer Science, Computer Engineering, Data Analytics, Machine Learning, or related fields.
  • At least 3 years' experience preferably in; -
-Programing languages including SQL, Python, Scala and Perl; and R.
-SQL and NoSQL databases.
-Data mining and manipulation, machine learning algorithms and applications.
  • Experience in Credit risk modelling within the Banking industry is an added advantage.
Job closing date : 17-Jan-2023

Head Agri Retail (1 Position(s))
Job Location :
 Head Office
Job Purpose:
  • Manage the Agri Retail Unit at the Head Office and Zones.
  • Provide leadership in implementing strategic goals on behalf of the bank as well as maintain a highly attractive and motivating working environment to the unit that will increase excellent agribusiness services to Retail clients that in turn reflects on profitability and growth.
Main Responsibilities:
  • Work together with Head Agri Advisory in formulating Agri Retail department strategy and subsequently grow both of Agri Assets & Liabilities
  • Ensure Agri Retail department adhere to performance management calendar including objective setting and periodic quarterly reviews as well as setting measures to enhance performance.
  • With the help of Head Advisory identify opportunities within the agricultural industry value chain for growth opportunities, cross selling and new innovative solutions.
  • Provide clear direction to team members on the strategic plan and key focus areas and ensure their understanding and buy-in, Benchmark productivity of the department against industry standards and create measures to improve productivity
  • Prepare budgets for growth of Agribusiness Retail in line with banks targets.
  • Deliver all commercial activities of Agri retail business including timely execution of loan applications, approvals, and disbursements according to agriculture calendar.
  • Through monitoring of and co-ordination with Zonal Managers, ensure Agri retail targets are achieved as per approved budget and that resources are allocated as per Agri coverage model and subsequently ensure performance and profitability is achieved.
  • Coordinate and consolidate all Agri retail loan report requirements of third parties i.e., guarantors, partners, etc., on a timely basis
  • Team up with Business, Advisory and Product Development teams to structure and rollout new Agri-products.
  • Prepare budgets for growth of Agribusiness Retail unit and coordinate budget objectives to ensure targets are achieved.
  • Supervise the preparation of MIS reports for Agribusiness Retail Unit and advice on anomalies observed and suggest solutions to rectify.
  • Coordinate and consolidate timely all Agribusiness Retail reports requirement to third parties i.e., guarantors, partners, etc. according to agreed terms and conditions.
  • Review credit appraisals from Senior Relationship Managers and Relationship Managers to provide technical advice and way forward to the Credit Committee.
  • Present and defend credit applications submitted at Credit and Board Credit Committees.
  • Manage relationships with business partners such as the Government, guarantors, donors, and various solution providers for enhancing financial inclusion to smallholder farmers and agriculture value chain players.
  • Collaborate with other business departments/units to ensure seamless value chain delivery of agricultural solutions.
  • Coordinate all agribusiness retail activities in the bank, monitor and advise the Management on the best option to improve Agribusiness Retail revenue.
  • Supervise the preparation of MIS reports for Agribusiness Retail Unit and advice on anomalities observed and suggest solutions to rectify.

Knowledge and Skills:
  • Good knowledge of Agribusiness Value Chains.
  • Sound Credit knowledge.
  • Good knowledge of banks products and services.
  • Knowledge of Agribusiness and government policies related to agricultural activities.
  • Business environment awareness.
  • Knowledge and awareness of BOT regulations, banks policies and procedures.
  • Banks agribusiness products.
  • Risk Management skills.
  • Strong leadership and negotiation skills.
  • Teamwork/Collaboration with other business Departments/units to ensure seamless value chain delivery of Agricultural solutions.

Qualifications and Experience:
  • Bachelor's degree or its equivalent in Agro-Economics or any other related field
  • Minimum 5 years of having worked in the Agribusiness sector
  • Minimum 4 years of credit appraisals
  • Minimum of 5 years in a Managerial position.
Job closing date: 13-Jan-2023

NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal-opportunity employer.

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